Last Updated: March 2026
This Shipping Policy outlines the terms and conditions governing the shipping of products purchased through Ozolkalne. By placing an order, you agree to the terms set forth in this policy. This policy is designed to ensure clarity and fairness for both the customer and ozolkalne while providing maximum legal protection.
This policy applies to all orders placed through Ozolkalne and is applicable to all customers within the jurisdiction of Latvia (LV). It governs the shipping processes, including delivery times, shipping methods, and responsibilities of both parties.
ozolkalne offers various shipping methods to accommodate customer preferences. Available options will be presented at checkout and may include standard, expedited, and express shipping. The specific shipping methods available may vary based on the delivery address.
Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the package, and the delivery location. Customers will be informed of the total shipping costs prior to finalizing their order.
Estimated delivery times will be provided at checkout. While ozolkalne strives to meet these estimates, delivery dates are not guaranteed and may be subject to delays due to unforeseen circumstances, including but not limited to weather conditions, customs processing, and carrier delays.
For orders shipped outside of Latvia, customers may be subject to additional customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping costs provided at checkout.
Once an order has been shipped, customers will receive a confirmation email containing tracking information. Customers can use this information to monitor the status of their shipment.
Customers are responsible for providing accurate shipping information at the time of order placement. ozolkalne is not liable for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.
While ozolkalne takes reasonable measures to ensure timely delivery, it does not accept liability for any loss, damage, or delay arising from circumstances beyond its control, including but not limited to natural disasters, strikes, or acts of government.
In no event shall ozolkalne be liable for any indirect, incidental, or consequential damages arising from the shipping of products, including but not limited to loss of profits or revenue.
ozolkalne is committed to protecting the privacy and security of customer information. All shipping information provided will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect personal data.
ozolkalne reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on Ozolkalne. Customers are encouraged to review this policy periodically to stay informed of any updates.
If you have any questions or concerns regarding this Shipping Policy, please contact us at:
Company: ozolkalne
Phone: +3712618607971
Email: [email protected]
Address: Z-Towers, Daugavgrīvas iela 9A, Floor 12, Office 45, Riga, LV-1048, Latvia
This Shipping Policy shall be governed by and construed in accordance with the laws of Latvia (LV). Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts located in Latvia.